Pendo connector

Beta

This feature is in Beta. Workspace admins can control access to this feature from the Previews page. See Manage Databricks previews.

The managed Pendo connector in Lakeflow Connect allows you to ingest product analytics data from Pendo into Databricks.

Feature availability

Feature	Availability
UI-based pipeline authoring	Supported
API-based pipeline authoring	Supported
Declarative Automation Bundles	Supported
Incremental ingestion	Not supported All tables are refreshed on each pipeline update.
Unity Catalog governance	Supported
Orchestration using Databricks Workflows	Supported
SCD type 2	Supported
API-based column selection and deselection	Supported
API-based row filtering	Not supported
Automated schema evolution: New and deleted columns	Supported
Automated schema evolution: Data type changes	Not supported
Automated schema evolution: Column renames	Not supported Requires a full refresh.
Automated schema evolution: New tables	Supported If you ingest the entire schema.

Authentication method	Availability
OAuth U2M	Not supported
OAuth M2M	Not supported
Basic authentication (username/password)	Not supported
Basic authentication (API key)	Supported Pendo API Integration Key.

Topic	Why it matters
Databricks user persona	The workflow depends on your Databricks user persona: Single-user: An admin user creates a Unity Catalog connection and an ingestion pipeline. Multi-user: An admin user creates a connection for non-admin users to create pipelines with.
Authentication method	The steps to create a connection depend on the authentication method you choose.
Interface	The steps to create a pipeline depend on the interface.
Ingestion frequency	The pipeline schedule depends on your latency and cost requirements.
Common patterns	Depending on your ingestion needs, the pipeline might use configurations like history tracking, column selection, and row filtering. Supported configurations vary by connector. See Feature availability.

The following table provides an overview of the end-to-end Pendo ingestion flow, based on user type:

User	Steps
Admin	Configure Pendo to enable authentication from Databricks. See Configure Pendo for managed ingestion. Use Catalog Explorer to create a connection to Pendo so that non-admins can create pipelines. See Create a Pendo connection.
Non-admin	Use any supported interface to create a pipeline from an existing connection. See Ingest data from Pendo.