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Zendesk Support connector overview

Beta

This feature is in Beta. Workspace admins can control access to this feature from the Previews page. See Manage Databricks previews.

The managed Zendesk Support connector in Lakeflow Connect allows you to ingest data from Zendesk Support into Databricks, including ticket data, knowledge base content, and community forum data.

Supported interfaces

  • Databricks Asset Bundles
  • Databricks notebook
  • Databricks CLI

Start ingesting from Zendesk Support

The following table provides an overview of the end-to-end Zendesk Support ingestion flow, depending on your user persona:

User

Steps

Admin

Use Catalog Explorer to create a connection so that any user with USE CONNECTION or ALL PRIVILEGES can create pipelines. See Zendesk Support.

Non-admin

Use any supported interface to create a pipeline from an existing connection. See Create a Zendesk Support ingestion pipeline.