Skip to main content

WORKDAY_HCM_CONNECTOR_SOAP_FAULT error condition

SQLSTATE: KD000

An error occurred in Workday HCM.

AUTHENTICATION_FAILED

SOAP authentication failed for API '<apiName>' on tenant '<tenantName>'. Fault: <faultString>.

Verify that the username, password, and tenant name are correct. If using an Integration System User (ISU), ensure it is enabled in Workday.

If the error persists, file a ticket.

INSUFFICIENT_PERMISSIONS

SOAP authorization failed for API '<apiName>'. Fault: <faultString>. Detail: <detailMessage>.

The user lacks the required domain permissions in Workday. Grant the necessary security group access for the API.

If the error persists, file a ticket.

UNKNOWN

Unrecognized SOAP fault for API '<apiName>'. Fault code: <faultCode>. Fault: <faultString>. Detail: <detailMessage>.

Try refreshing the destination table. If the issue persists, please file a ticket.