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Configure Zendesk Support for OAuth

Learn how to configure Zendesk Support to enable authentication from Databricks.

Configure OAuth in Zendesk Support​

  1. Visit the admin center at https://<subdomain>.zendesk.com/admin/home.

  2. Click Apps and integrations. In that section, visit OAuth clients under the APIs subsection.

  3. Click Add OAuth client on the right side of the OAuth client list.

  4. Complete the required fields to create a client:

    • Client name: Enter the name that appears in the list of apps with access to your Zendesk Support instance.

    • Unique identifier: Click the field to populate it with the client name automatically. You can change it if needed.

    • Client kind: Select Confidential.

    • Redirect URLs: Enter https://<your_workspace_domain>/login/oauth/lakehousefederation.html.

      For example: https://my-databricks-account.cloud.databricks.com/login/oauth/lakehousefederation.html

  5. Click Save. Copy the new, pre-populated Secret value that appears, which is the client secret you use when creating the connection. Zendesk shows it one time.

  6. Click Save again.

Next steps​

Use Catalog Explorer to create a connection so that any user with USE CONNECTION or ALL PRIVILEGES can create pipelines. See Create a Zendesk Support connection.

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