Status Page

Tip

Databricks has a modified deployment schedule over the holiday period.

Please review the 2020 Q4 holiday release schedule for more details.

The Databricks Status Page provides an overview of all core Databricks services. You can easily view the status of a specific service by viewing the status page. Optionally, you can also subscribe to status updates on individual service components, which sends an alert whenever the status you are subscribed to changes.

AWS Status Page

The status page is broken down by AWS region. Select one of the three main geos (Americas, Europe, or Asia Pacific) to display all of the active regions in the selected geo.

Service status is tracked on a per-region basis. It is possible for a service to have a different status across different regions.

In addition to the Databricks services, the status page also displays the status for AWS EC2, AWS S3, and Amazon Web Services. The status updates for these services are provided by Amazon. They are external to Databricks.

Service icons

Service status is indicated by a color-coded icon.

These icons are used for individual services, as well as for the overall geos and external services.

Service Operational All services are operational.

Service Degraded One or more services is running in a degraded state.

Service Down One or more services is currently down.

Planned Maintenance One or more services is scheduled to undergo planned maintenance.

Active Maintenance One or more services is down for planned maintenance.

Hover over an icon on the status page to show a summary of current status.

Incident page

Select a yellow, red, or blue service status icon to display a detailed incident page.

An incident page highlights the Incident Status, the affected Components, and the affected Locations. Once an incident has been resolved, the incident page displays the Duration of the incident in minutes.

Details are included in the Updates section of the incident page. This is where you can find the latest information on the incident, as well as any known mitigations.

Subscribe

In addition to viewing the status page, you have the option of subscribing to updates via one (or more) of the following methods:

Note

You can subscribe to individual services within each region. This ensures you receive alerts only for the services that are relevant to you.

Email

Email Subscription

To subscribe via email:

  1. Click SUBSCRIBE TO UPDATES (located in the top right corner of the status page).
  2. Click EMAIL.
  3. Enter your email address.
  4. Click Subscribe.
  5. On the Manage Subscription page, select all components you want to track.
  6. Click Save Subscription to confirm your selections.

To manage an existing subscription:

  1. Click SUBSCRIBE TO UPDATES (located in the top right corner of the status page).
  2. Click EMAIL.
  3. Click Manage Existing Subscription.
  4. Enter your email address with an active subscription.
  5. Click Manage Subscription and a link to manage your subscription is emailed to you.
  6. Open your email and click the link.
  7. On the Manage Subscription page, select all components you want to track, and deselect all components you want to remove.
  8. Click Save Subscription to confirm your selections.

SMS (Text messages)

SMS Subscription

Note

SMS notifications are supported on most major mobile carriers. SMS notifications are not guaranteed to work on VoIP lines.

To subscribe to SMS notifications:

  1. Click SUBSCRIBE TO UPDATES (located in the top right corner of the status page).
  2. Click SMS.
  3. Select your country from the list.
  4. Enter your mobile phone number.
  5. Click Subscribe.
  6. Check your phone for a confirmation SMS message. Thanks for signing up to receive status updates. Reply 1 to confirm your subscription.
  7. Reply to the confirmation SMS with the number 1. You will receive another confirmation SMS. Your subscription is confirmed.
  8. Return to the Status Page and follow the steps to manage an existing subscription.

To manage an existing subscription:

  1. Click SUBSCRIBE TO UPDATES (located in the top right corner of the status page).
  2. Click SMS.
  3. Click Manage Existing Subscription.
  4. Select your country from the list.
  5. Enter your mobile phone number with an active subscription.
  6. Click Manage Subscription and a link to manage your subscription is sent to your phone via SMS.
  7. Open the SMS message and click the link.
  8. On the Manage Subscription page, select all components you want to track, and deselect all components you want to remove.
  9. Click Save Subscription to confirm your selections.

Webhook

Webhook Subscription

To subscribe via webhook:

  1. Click SUBSCRIBE TO UPDATES (located in the top right corner of the status page).
  2. Click WEBHOOK.
  3. Enter the URL for the webhook.
  4. Enter your email address.
  5. Click Subscribe.
  6. On the Manage Subscription page, select all components you want to track.
  7. Click Save Subscription to confirm your selections.

To manage an existing subscription:

  1. Click SUBSCRIBE TO UPDATES (located in the top right corner of the status page).
  2. Click WEBHOOK.
  3. Click Manage Existing Subscription.
  4. Enter the URL you are using for the webhook.
  5. Enter your email address with an active subscription.
  6. Click Manage Subscription and a link to manage your subscription is emailed to you.
  7. Open your email and click the link.
  8. On the Manage Subscription page, select all components you want to track, and deselect all components you want to remove.
  9. Click Save Subscription to confirm your selections.

Example Webhook

The following is an example JSON payload that can POST via webhook.

{
  "id":"552adb8331a9553b11000008",
  "message_id":"542adb8331a9553b11000008",
  "title":"Server Upgrades",
  "datetime":"2015-04-03T18:38:57.326Z",
  "current_status":"Planned Maintenance",
  "infrastructure_affected":[
    {"component":"551ed627b556f14210000005", "container":"551ed5ac590f5a3b10000006"},
    {"component":"551ed627b556f14210000005", "container":"551ed5b1c9f9404110000005"}
  ],
  "components":[
    {"name":"Chat Service",
    "_id":"551ed627b556f14210000005"}
  ],
  "containers":[
    {"name":"US East",
    "_id":"551ed5ac590f5a3b10000006"},
    {"name":"US West",
    "_id":"551ed5b1c9f9404110000005"}
  ],
  "details":"We've completed upgrades for all US East servers. No issues so far. Moving on to US West next. Updates to follow.",
  "maintenance_url":"https://status.io/pages/maintenance/5516e01e2e55e4e917000005/5116e01e2e33e4e413000001",
  "status_page_url":"https://status.io/pages/5516e01e2e55e4e917000005"
}

Slack

Slack Subscription

To subscribe to Slack notifications:

  1. Click SUBSCRIBE TO UPDATES (located in the top right corner of the status page).
  2. Click SLACK.
  3. Click Add to Slack.
  4. Enter the name of the Slack workspace where you want to receive notifications.
  5. Click Continue.
  6. Sign in to your Slack workspace. You may need to validate with 2FA if your Slack instance requires it.
  7. Select an existing channel to receive the Status Page messages.
  8. Click Allow.
  9. On the Manage Subscription page, enter your email address, select all components you want to track, and deselect all components you want to remove.
  10. Click Save Subscription to confirm your selections.

To manage an existing subscription:

  1. Click SUBSCRIBE TO UPDATES (located in the top right corner of the status page).
  2. Click SLACK.
  3. Click Manage Existing Subscription.
  4. Enter the Slack channel ID where you receive status updates.
  5. Enter the email address you registered with the Slack channel.
  6. Click Manage Subscription and a link to manage your subscription is emailed to you.
  7. Open your email and click the link.
  8. On the Manage Subscription page, select all components you want to track, and deselect all components you want to remove.
  9. Click Save Subscription to confirm your selections.